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Pacific Air

Since 1988, we at Pacific Air Heating & Air Conditioning, Inc. have been helping Greater Olympia residents see the benefits of an environmentally friendly home. Our qualified technicians will outfit your home with the proper HVAC equipment. This will not only save you money, but also increase your home's comfort.

Call us today at 360-357-4328 and we'll be happy to answer your questions about transforming your home!

New construction home in Washington.

Customer Testimonials

We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too.

Gas Fireplace Maintenance in Lacey, WA 98516

“Pacific Air serviced our gas fireplace, cost was reasonable and the technician Kyle did a superb job. Works as good as new.”

– John M.

Gas Furnace Installation in Lacey, WA 98513

“Great job. Clean installation. Equipment works better than expected with even heat throughout the house.”

– Peter B.

Furnace Installation in Tumwater, WA 98512

“In November 2018 I had Pacific Air install an electric furnace in my old manufactured home. It was my 1st experience with this type of purchase—-needless to say I had a lot to learn! I got 4 quotes and have no quarrels with any of the companies that I did not choose. Pacific Air impressed me from start to finish! Pacific Air explained to me the whole process to a much deeper degree than the other companies. Data was collected on my home and entered into a program that determines the proper furnace for my home. I was invited to side by side with the teck and watch the process; all the while every detail was being explained to me. Then the document was printed out for me to keep. I was soooo impressed! The teck talked to me about my old furnace and educated me on my new one. I had three furnaces to pick from –different price ranges. All explained to me with no hurry on the tecks part. I asked lots of questions and received good answers. Since this is a new experience I did do research on my own too. I choose a furnace and not the cheapest. The furnace was installed and the inspector passed the install. I give Pacific Air 5 stars plus! While I have no quarrels with the other companies; SOME tecks entered my home took some quick data and wanted to leave (were there 5 minutes or less). I had to ask them to sit down for I had questions. Guess Pacific Air just really spoiled me!!!!!! Anyone who reads this, just remember its always good to get several quotes, for you will see how different companies handle their business. I almost picked another company, was impressed, but realized I had only their quote! Mary”

– Mary H.

Our Latest Article...

Man in a winter jacket trying to figure out why the thermostat is blank in his Olympia, WA home.

Why Is My Thermostat Blank?

March 5, 2019

It’s an “Oh no!” moment when you approach your home’s thermostat and see its screen is blank. Is it serious? Does it mean your furnace, heat pump, or air conditioning is broken? Not necessarily. In fact, most of the time, it’s something minor and can be easily fixed. 

Here are some of the most frequent reasons our Pacific Air Heating & Air Conditioning technicians see a thermostat blank screen:

Dead Batteries

If your thermostat wall does not have a c-wire, or common wire, your thermostat most likely is not hooked up to your HVAC system for its power and needs batteries. When your screen is blank, it could indicate you need to replace the batteries. It that is the case, you typically need AA alkaline or 3-volt lithium batteries, but see what type is currently powering the thermostat and simply replace them. Most thermostats display a low-battery symbol when the juice is running low.

On the other hand, if your thermostat is hardwired to your HVAC system for power, it could be a temporary blank screen if the thermostat is in the middle of recharging. Wait a short time and see if the display returns. If it does not, read on. 

Loose Wiring or Wiring Problems 

Sometimes the wires hooked up to your thermostat are responsible for its lack of power. If they were not firmly attached originally or the thermostat is in a high-traffic room, the vibrations from people walking by can sometimes affect the wires. Our technicians have also seen wires chewed by rodents in attics affect the wiring. Since wiring deals directly with electricity, we recommend you calling a technician to diagnose and repair the issue for you. When it comes to electricity, it’s better to be safe than sorry.

Tripped Circuit Breaker or Blown Fuse 

A quick fix to restore your thermostat’s power is a tripped circuit breaker or blown fuse, depending what you have in your home. Sometimes a surge can cause this issue. If you check your electrical box and a circuit breaker is tripped, just flip it back. If you have fuses, replace the fuse. Once this is done, check your thermostat. If you have power again, you are set; but if the breaker trips again or the replacement fuse blows, you have a more involved HVAC problem. You need to get a professional involved.

Tripped Safety Switch 

HVAC systems have built-in safety switches in the case of an unsafe situation. In the event a safety switch on one of your units is tripped, the transformer supplying voltage to your unit (and possibly your thermostat) will stop power. If this is a furnace, you need to call in a professional for a diagnosis and repair. If it’s your heat pump or air conditioner, check its condensate pan to see if it’s full. As a safety precaution, this will trip the safety switch. Empty the pan and see if power is restored to your unit and thermostat. If not, you need a professional.

Open Furnace Door

Every once in a while, our technicians come across this issue. Some thermostats are more sensitive to this issue than others, but it is something worth checking. If your furnace door is not closed tightly, your thermostat will turn off. Simply closing the door securely should restore power if this is the cause.

Old Thermostat

Though thermostats can last 10 to 20 years, they do wear out. Sometimes it is just time to replace it. If your thermostat is older, unfortunately this may be the problem. If it is, be sure to have a professional install the new one, since the newer ones can be complicated, and you want to be sure you will not have issues with it in the future.

At Pacific Air Heating & Air Conditioning here in Olympia, WA, we frequently field phone calls regarding thermostat issues. If your thermostat has a blank display, try these ideas to see if you can restore its power. But if they are not solving your problem, or if you are hesitant about attempting these on your own, please call us at 360-357-4328. We would be happy to help.

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We Service All Brands

We service all HVAC brands.

We Service All Brands

We service all HVAC brands.

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